Major topics include:

  1. Improved communication with customers, community-based organizations, and local government officials to maximize public engagement in our proceedings and influence outcomes.
  2. Whether all notices for agency proceedings should receive the same level of publication and outreach, or whether there should be some prioritization or variation in approach to avoid overwhelming or desensitizing readers with frequent notices. If there should be variation, discuss the types of proceedings that warrant additional publication and outreach efforts.
  3. The most effective methods that Distribution Companies use currently to reach customers.